Download the full Argent International Inc. Case Study in PDF format.

Challenge:

Implement a paperless ERP system that would overcome language barriers between employees and enhance the current data collection and communication processes.  

SOLUTION:

"Bottom line, we have increased our productivity. . . we have become more flexible to respond quicker to our customers." -John Haapalan, Vice President

"...we were very pleased with how quickly the floor personnel adapted." -Rick Pearce IT Manager

Result:

• Operators quickly learning software with limited training, despite the language barrier.
• Continuous streams of quality data.
• Increased levels of customer service resulting from the ability to track a job in process.
• Significantly increased time savings – operators were not manually tracking data and no data entry was necessary from information entered on time tickets and production reports.
• Increased awareness from all facets of manufacturing operations, in particular engineering, ensuring that routings, standards, rates, and machine times are accurate before a job gets to the floor.
• Increased visibility of the manufacturing processes.

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